Hart to Hart Counselling Pty Ltd | MyCareSpace

Hart to Hart Counselling Verified

Average: 5 (9 votes)

Hart to Hart Counselling


Various locations across VIC
Service info
Telehealth Provider
Has Capacity
Offers Reports
Is a Mobile Provider
Has Social Activities/Day Program

Group activities including: Attending AFL games, attending cricket matches, Movies, gaming groups, Museum and art gallery days, walking groups and more.
Works with Children
Provider info
Gender: Male, Female
Disability info
High Support Level

What we do

Hello and Welcome to Hart to Hart Counselling!

What We Do

Hart to Hart provides Support Co-ordination in all areas of Melbourne.  

We provide a group activities program in the inner city of Melbourne.  This is for lower to medium support needs.  We can provide that 1 on 1 support to transport the participant to and from the activity from the participant home in an uber (with uber expenses to be reimbursed).  We can also accept participants making their own way to the group activity.

We also provide counselling support.  This is either at one of our 4 offices, on the phone, skype/zoom sessions.  Home visits are on a case by case scenario.  Counselling provided are for participants that need to talk to someone on a person centred level, anxiety, grief and loss.


How We're Different

Hart to Hart have a team of expert Support Coordinators who have been working in the NDIS landscape since the trial site stage started in 2013.

We offer a unique model of service delivery whereby we support our participants by considering their specific care needs first, and then seek services to meet those needs. This provides a model of true choice and control.


What We Offer

The NDIS services we provide are:

  • Co-ordination of Support and Specialist Co-ordination of Supports
    We are experts in the industry with experience of Co-ordination of Support from the first day NDIS opened at Trial Site. 

    Hart to Hart is the service provider you were promised but have not received in this changing sector.

  • Counselling Services
    We have skills in grief and loss, personal centred & solution focused therapy.  Group counselling also available.
  • Group Activities
    These are offered in the Melbourne CBD for low to medium supports needs funding.

    The activities we provide may include AFL games, cricket games, Movies, Play board games, Museum and art gallery visits, walking groups, gaming groups and more.

We are a registered NDIS provider in Victoria.  

Melbourne 3000, VIC (Head Office)

Level 2/420 Collins Street
VIC 3000

Belgrave 3160, VIC

VIC 3160

Bentleigh East 3165, VIC

Bentleigh East
VIC 3165

Campbellfield 3061, VIC

VIC 3061

Chadstone 3148, VIC

Lvl 8/1341 Dandenong Road
VIC 3148

Craigieburn 3064, VIC

VIC 3064

Cranbourne 3977, VIC

VIC 3977

Dandenong 3175, VIC

Lvl 2/311 Lonsdale Street
VIC 3175

Doncaster 3108, VIC

VIC 3108

Essendon 3040, VIC

VIC 3040

Fitzroy 3065, VIC

VIC 3065

Frankston 3199, VIC

VIC 3199

Laverton 3028, VIC

VIC 3028

Pakenham 3810, VIC

VIC 3810

Reservoir 3073, VIC

VIC 3073

Ringwood 3134, VIC

VIC 3134

St Albans 3021, VIC

St Albans
VIC 3021

Sunshine 3020, VIC

VIC 3020

Werribee 3030, VIC

Level 1/242 Hoppers Lane
VIC 3030


SC's picture

Average: 5 (1 vote)

I hired the service to support me in all my requirements for life, filling out forms, or anything I need with my disability. They do everything they can to help me to life a normal life. They help me to get a job, calling agencies, calling people to my house to help to support me. She does not over-pressure me because she knows about my disabilities. I would like to be with this organisation for the rest of my life if I could. They are like a family to me. My worker is the best worker for me. I would love to do more but am limited by funding. 

SC's picture

Average: 5 (1 vote)

I used this service for my great nephew. They did so much for my him, they gave him respite care, helped him with his sporting activities and psychiatrist. They organised a camp for him too. They also helped out with transport and a support person. There’s nothing we’ve asked for they haven’t been able to do. I can’t think of anything they can improve on. They’ve been prompt and gotten straight back to me when I’ve called, and occasionally check up on how things are going which I really appreciate. They give 120%.


SC's picture

Average: 5 (1 vote)

They were recommended by my best friend. I had a bad experience with another organisation. Within 2 weeks of signing up with them, things were put in place. On the first visit to me, a couple of days later I had my house cleaner come. She also organised my gardening and to get some rubbish removed from my backyard. They offered to come and support me the first time I had a dietician appointment. She’s put in requests to my plan manager for other things I need. All of these things were organised on the first appointment. I’d give her 12 out of 10 if I could. They are also lovely to talk to and I would recommend them to anyone who’s having difficulty with their provider. She’s happy to travel to me and she rings and calls me and is in constant contact with me and makes sure I’m in the loop.


SC's picture

Average: 5 (1 vote)

They’re my NDIS coordinators, they find services and give various options to choose from. They offer me things like physio, OT, podiatry, and taking me to appointments. They’re very approachable, polite and available anytime. I recently had an appointment with one of the partnerships, and are extremely caring and will provide whatever I need. They’re always a phone call away. The biggest thing is they save me the hassle of running around and trying to access sections of the community I’m unable to with my NDIS. And also, they also accompany to my review appointments, and are just very friendly and treat me with respect. They’re just amazing, I’m so glad to be able to give them good feedback.

NG's picture

Average: 5 (1 vote)

Both Greg and Kerrie from Hart to Hart have been a wonderful resource for me.  They are both extremely knowledgeable about what services could be offered to my son through his NDIS plan and funds.

They are always on time for appointments, thoughtful on how they approach their clients and have a real willingness to help parents and their kids achieve their goals.

They don't just 'dump' you off to a service and leave you to fend for yourself like I have experienced in the past.  They step you through each process, check in with you on a regular basis and provide an individual/personalised service.  Something I am not used to!

They have a wonderful support team who go above and beyond what you would normally expect from a provider. Without their assistance, guidance, encouragement and support I would have been an absolute basket case! They truly do things from the heart!




NG's picture

Average: 5 (1 vote)

Hi we have found Hart to Hart to be very efficient, friendly and simply terrific.

Kerri just gets things done and we would absolutely recoomend. Nothing is too much for them!

NG's picture

Average: 5 (1 vote)

We love Kerry and Greg - they are both so helpful and can't do enough. They are both wonderful people. We have been so lucky to find them and we would recommend then to anyone.

NG's picture

Average: 5 (1 vote)

They are very useful. They do things straight away. I will definately keep using them. They are great!

NG's picture

Average: 5 (1 vote)

The service is very professional, very punctual, they always have information at their hand, they're very knowledgeable and they also have lots of contacts that help set up my health and welfare. They are very approachable and a great service.