Lifeway Support | MyCareSpace
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Provider Information

Gender of Attendants: 
Male
Female
We have workers which speak these languages:
Farsi, Hindi, Mandarin
We can provide support for:
LGBTQIA+ Friendly
Culturally & Linguistically Diverse Provider (CALD)
Supports High Care Needs
Works with Complex Cases

What we do

What we offer

We are a compassionate, personal tailored NDIS registered service Provider in South East Region of Melbourne, our team has more than 16 years of experience in supporting people with disabilities and providing allied health care. We pride ourselves on having an innovative, passionate, dedicated team of qualified social workers, mental health clinicians, child psychotherapists, counsellors, behaviour support practitioners and community service workers.

Lifeway Support respects and extends solidarity to the traditional custodians of the lands and water across Australia. We also provide Telehealth supports to those residing in the Rural/Remote areas.

We offer a wide range of services to support our valuable participants, include:

Support Coordination

Support Coordination (Level 1 + Level 2)

Lifeway Support team will support will assist you to build the skills you need to understand, implement and use your plan.

The Support Coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.

We can complete research; make enquiries on the participants behalf; negotiate service agreements; and ensure your support is organised in line with NDIS budgets.

When it comes to engaging service providers, we support participants to speak to services to negotiate days/times that suit. We support individuals who have a disability or face mental health challenges and need tailored NDIS support coordination in managing a complex range of needs including:

  • Individualised supports in the home and in the community
  • Capacity building
  • Community inclusion services

Specialised Support Coordination (Level 3)

A support coordinator and a specialist support coordinator sound similar and function in a similar way, but look after different NDIS categories of support.

While support coordinators will help you plan and implement your capacity building programs, in-home supports and community inclusion programs, specialist support coordination will help if you have additional or more complex needs that can be funded by the NDIS.

Some of these needs could include:

  • Psychological and mental health support
  • Ongoing support from a social worker
  • Accessing health, education or justice services

Positive Behaviour Support Practitioner 

At Lifeway Support, we understand that every behaviour serves a purpose. Our team of Behaviour Support Practitioners have extensive experience  working in the field of Applied Behaviour Analysis.

Behaviour support requires a Behaviour Support Plan to be developed that aims to limit the likelihood of behaviours of concern developing or increasing once identified.

This plan outlines the specifically designed positive behavioural support strategies for a person, their family and supports that will achieve the intended outcome of eliminating or reducing behaviours of concern.

A Behaviour Assessment Report is a comprehensive assessment aimed to generate a formulation on why a person uses or displays behaviours of concern and provides recommendations for increasing quality of life while reducing behaviours of concern. 

Positive Behaviour Support

  • seeks to understand the reasons for behaviour so that unmet needs can be met
  • considers the person as a whole – their life history, physical health, sensory profile and emotional needs
  • is proactive and preventative, focusing on the teaching of new skills to replace behaviours of concern
  • combines perspectives from different professionals Improved communication and social skills
  • Environmental changes (e.g. the home environment)
  • Use safe methods of response to unsafe behaviours
  • Provide effective stress and anger management

Psychosocial Recovery Coach

At Lifeway Support, our recovery coaches will spend time with you, and people important to you, to get to know you and understand your needs. Our recovery coaches have the qualifications and lived experience to be able to understand your needs and the support you require.

  • Psychosocial Recovery Coaches will focus on coaching participants to have greater participation in managing their lives and will collaborate with other services to support and underpin these outcomes.
  • Our recovery coach meets with you regularly to coach capacity skills to better help you to overcome complex day to day challenges. Capacity skills include resilience, strength, motivation and decision making. These skills increase your capacity for living a fuller life. A recovery coach will spend time with you, help you to get support from mental health services, and assist you to develop a recovery plan.
  • Psychosocial Recovery Coaches will provide support to people with psychosocial disability to increase their independence, social participation, and economic participation. People will be assisted to take more control of their lives and to better manage complex challenges of day-to-day living. Through recovery-enabling relationships and skilled coaching, people will be supported to build capacity, including strengths and resilience.
  •  Psychosocial Recovery Coaches will work collaboratively with people, their families, carers, and other services to design, plan, implement and review a recovery plan.

Therapeutic Support

Lifeway Support offers assessment, training, development and/or therapy to assist in the development or increase in skills for independence and community participation. Supports can be delivered in groups or individually.

Therapy can involve assessing a person’s concerns and life circumstances, and offering support, advice and treatment to work together to address their issues.

A detailed support plan can be developed, designed to deliver progress or change for the participant. Such a plan, developed with the participant, will clearly state the expected therapy outcomes and demonstrate a link to the participant’s goals, objectives and aspirations.

Travel/Transportation Assistance

There are many people with disabilities who find it difficult to access transport or travel on their own. Lifeway Support provides transport support to enable participants build their own capacity to travel independently. Our friendly and dedicated staffs are professionally qualified to fulfil your travel requirements by initially providing you with sufficient guidance and support and assisting you in your travel. This includes:

  • Travel Assistance: Lifeway Support can assign a Support Person to drive you or even accompany you on your travels. Whether it’s shopping, social events, or going to your doctor’s appointments, our team members will ensure that you travel with care and comfort.
  • Increase self-sufficiency for transportation and travel: Our primary goal is to support our participants become self-sufficient through our NDIS travel services. Many participants have taken classes to manage their transportation and travel. We help our participants determine their eligibility via capacity-building exercises for public transport training or driving lessons. The freedom and confidence that the participants experience at the end of these sessions are remarkable. It enables them to become more independent.

Life Stage Transition Assistance

We all transition through life and enter a new stage of life as we grow. Transitioning into a new stage in life can be daunting, especially when you don’t have the necessary support or guidance to help you. Our service involves individualised support and coordination for NDIS participants, where they will receive assistance with life and goal planning, capacity building, financial mentoring, decision making, and daily planning and budgeting, among others.

We stand with the participants side by side and help them achieve their goals both in the short term and long term. Our focus is on strengthening the participant’s ability to coordinate their supports, and to assist them to live comfortably and participate in their community. It includes:

  • Support connection
  • Coordination of supports
  • Assistance with accommodation and tenancy obligations
  • Life transition planning including mentoring, peer support and individual skill development
  • Assistance with decision making, daily planning, budgeting

Group/Centre Activities

At Lifeway Support, our activities and groups aim to promote socialization while offering both employee-led and self-directed capacity-building activities. Participants are welcome to undertake activities independently within the space, participate in facilitated workshops or a combination of both.

All the activities are mentored by trained and qualified professionals. Following are the group activities we are involved with but are not limited to:

  • Life Skills development – eg: grocery shopping, cooking, personal care, gardening, household tasks
  • Health and wellness improvement activities – eg: health & wellbeing awareness and education, group fitness activities, walks, swimming, yoga
  • Literacy and Numeracy – eg: tailored programs to suit learning ability, money handling, budgeting, reading and writing skills
  • Recreational activities – eg: ten pin bowling, music, dancing, picnics, art and craft
  • Community access activities – eg: participating in library activities, musical works, community events, shopping, museum, art gallery, volunteer groups.

Household Task Assistance

At Lifeway Support, we endeavour to incorporate assistance with and/or supervising tasks of daily life in an independent living environment. Our trained support workers will be by your side to assist with all types of essential domestic chores at whichever level you require. This kind of support is designed to facilitate your daily independence, while also helping you to build the skills needed to carry out a range of household activities – all provided in the comfort of your own home.

  • Meal preparation
  • Cleaning
  • Laundry
  • Vacuuming and washing floors
  • Household Tasks
  • General house maintenance

Whether you need physical assistance with these tasks, or simply someone to supervise as you build on your own skills and independence, Lifeway Support will give you added support in daily life and empower you to live more autonomously each and every day.

Life Skills Development

Over our years of experience within the disability and community sectors we have come to recognize and appreciate the level of complexity faced by people with a disability when tackling everyday tasks and activities.

We can provide training and development across a range of life skills, including:

  • Personal hygiene: such as showering, toileting and personal care
  • Nutrition: such as shopping for groceries and planning for and preparing a healthy meal
  • Maintaining cleanliness in your home: such as housework, laundering of clothes and addressing maintenance issues or repairs
  • Communicating with service providers and support networks.
  • Transport and travel: such as planning your journey, accessing public transport and trouble‐shooting issues.

Specialised Support Employment

Securing employment is an essential step in becoming independent. Apart from earning you money you will pick up important life and social skills, meet new people, build confidence, assume heightened responsibility, and be exposed to more opportunities for future development. 

For NDIS participants who require higher than normal levels of support finding and/or keeping jobs, or transitioning between jobs, Specialised Supported Employment is available. As a registered NDIS provider of Specialised Support Employment, at Lifeway Support we provide the following:

Supports to assist you with employment where i’s beyond the requirement of employment services and employers.
Supports the Participant would require regardless of the activity they are undertaking. Includes: assistance with transport, assistance with technology).
Link participants with mainstream providers and local employment services. 

Community Participation

We at Lifeway Support focus on supporting participants to increase their independence in participating within their community and in social activities.
We can assist our participants by supporting them with:

  • Attend recreational activities that focus on building a skill
  • Attend a camp, excursion or social groups
  • Developing life skills.
  • Visit local library, religious events and social groups

Our highly trained support worker will discuss your goals and preferences with you. It is important that you are prepared with examples of the challenges you currently face in carrying out certain social activities on your own and why such support is needed to develop your independence. Our highly trained support worker will tailor the plan according to your needs and discuss different support options with you.


Please contact Christina for more information.

PH: 03 9566 7213

E: Info@lifewaysupport.com.au

Wheelers Hill 3150, VIC (Head Office)
Level 3, 2 Brandon Park Drive
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1300 2888 93