The Well Team

A national NDIS provider trusted by families, participants, and support coordinators for trauma-informed, culturally safe, and reliable support. 
 
We’re not just support workers—we’re mentors, community navigators, and everyday problem-solvers. Since 2017, we’ve helped hundreds of Australians live with more confidence, independence, and dignity by delivering real, responsive care - not red tape. 

• Daily Living & Personal Care: Consistent, skilled support to build daily routines and confidence - self-care, household tasks, overnight sleepovers, morning/evening routines
• Community Access & Mentoring: Emotional safety meets practical skill-building—perfect for psychosocial needs eg. group-based community activities, hobbies, events, classes. Social / Civic Participation in Sydney Metro, Logan, Dandenong, Newcastle and Gold Coast 
• Support Coordination: Strategic, participant-led coordination focused on outcomes, not overload. 
• Home & Living Supports (STA/MTA): Fully rostered support and transitional care with a therapeutic mindset. 
• Domestic Assistance (NDIS Cleaning): Professional cleaning and home help from a dedicated internal team - house-cleans, other household activities, basic housework. Available in: Western Sydney, Logan and  Dandenong

Why Participants & Coordinators Choose Us: 

• Trauma-Informed and Psychosocial-Aware: we meet people where they’re at - without judgment or pressure. 
• Culturally Safe, CALD-Responsive: We support First Nations, Pacific Islander, and multicultural communities with dignity. 
• Rapid Response, National Reach: Serving NSW, VIC, QLD, WA, SA, TAS, ACT, and NT across 25+ postcodes. 
• Real Humans. Real Help. No Headaches: We keep communication clear, onboarding smooth, and participants in control. 
• Verified. Reliable. Participant-First:  we're here to build trust—not dependency. If looking for a stable, long-term provider that knows how to walk with participants through complex needs, The Well Team is here for the journey.