Specialist NDIS Insurance
Custom insurance for high-risk NDIS services
Gallagher are NDIS Insurance experts who understand SIL, SDA, nursing and other high-risk services. Get a specialist review of your cover.
How to make sure your insurance covers your NDIS services
Does your NDIS insurance cover the NDIS services your business offers? Or will your business go up in flames in the event of an unexpected incident or disaster?
If you offer any of these services, you need to keep reading:
- Supported Independent Living (SIL)
- Specialised Disability Accommodation (SDA)
- Nursing
- Social groups
- Support workers that administer medication
These services include specific risks that many standard policies do not cover. You may need a customised NDIS insurance policy.
Could any of these scenarios happen in your NDIS business?
- Your rented SIL property has a fire
- Your rented SIL property is badly damaged by a participant
- You rent an office for your admin team
- Your support workers or nurses administer medication
- A risk of molestation or sexual abuse in a group environment
- You own a fleet of vehicles
- You have contractors or volunteers working for you
Connect with a Gallagher NDIS Insurance Specialist
Your rented SIL property has a fire
A support worker was cooking with oil and left the pan unattended to assist a participant. The pan catches fire and the property is burnt down. The landlord would deem your support worker negligent in causing the property damage.
Most standard Public Liability policies do not cover property damage to rental properties — so you may not be covered and would have to pay for all repairs yourself.
Your rented SIL property is badly damaged by a participant
Not all Public Liability and Professional Indemnity policies cover you for the delivery of SIL/in-home support.
Only Commercial Property Insurance will cover you for loss or damage to the building you are renting, covering risks like fire, theft, flood and vandalism.
Residential Property Insurance is not appropriate for SIL or STA properties, because the insurer will view this as a business run from the property.
You rent an office for your admin team
A standard Public Liability policy does not include property damage to commercial rental properties. If you or your employees cause damage to your office — for example, a faulty toaster causing a fire that you knew about — you could be considered negligent and may not be covered.
Commercial property insurance will cover you for loss or damage to the building you are renting only if you are legally obliged to insure it under a commercial lease agreement. Ensure your Public Liability insurance covers this risk.
Your support workers or nurses administer medication
Your Public Liability and Professional Indemnity policy is unlikely to cover these activities unless specifically stated.
If you are a healthcare professional (registered nurse or allied health), not all professional indemnity insurance will cover claims related to professional negligence, including errors in administering medication.
CHECK YOUR POLICIES to ensure that medical malpractice coverage is included, especially if you have Registered Nurses delivering care.
A risk of molestation or sexual abuse in a group environment
When providing direct support to people, there is the risk of abuse or allegations of abuse. Your current Public Liability or Professional Indemnity policy might specifically exclude sexual abuse or molestation, or remove cover in out-of-home care accommodation services like SIL and STA.
These risks can be covered by an extension to your current policy or a separate policy. Your specific circumstances will be considered.
You own a fleet of vehicles
CTP will cover your clients and staff while they are driving your vehicles, but not when they are stationary. Vehicles fitted with lifts and hoists may not be covered under your Public Liability policy.
If an injury occurs whilst a participant is being transferred into a vehicle, the CTP policy may decline cover because the vehicle was not in motion. Ensure your Public Liability insurance includes 'tool of trade' coverage.
You have contractors or volunteers working for you
Some Public Liability and Professional Indemnity policies do not cover contractors or volunteers. If you engage support workers as contractors, their activities might not be covered by your current policies, creating gaps in your insurance cover.
You can arrange cover for contractors under a Public Liability and Professional Indemnity policy if these activities are declared.
Not sure if you're covered?
Speak to a Gallagher NDIS Insurance specialist today.
What happens if I don't have the right NDIS-specific insurance?
When an insurer is not familiar with a type of service (like SIL or SDA), they will need to price up your policy to accommodate for that uncertainty. In the event of a claim, you are only paid out for the services and incidents covered in your policy. If your SIL property is damaged and your insurance policy does not include Property Damage, your claim will not be covered.
How can I check if I am covered?
Gallagher are NDIS Insurance experts who can advise you on how to access insurance for higher-risk services including SIL, SDA and much more. MyCareSpace can connect you directly with a specialist NDIS Insurance Broker.
What about insurance for support workers, allied health and other services?
If you are not engaging in higher-risk activities and are looking for more standardised insurance policies, you can get covered online instantly.
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